Citizen Armor Shipping And Return Policy
Shipping Policy
Orders are shipped to customers within the United States for personal use. Sales to other countries may be accommodated for military personnel, law enforcement agencies, and first responders. Customers located outside the United States who meet the applicable foreign purchaser requirements should contact support at support@gwgclothing.com for assistance.
Refund Policy
Because body armor is a personal protection product, all sales are final unless a manufacturer defect is present. Once body armor has left the facility, it cannot be ensured that the product has not been tampered with or otherwise compromised. To ensure the quality, safety, and integrity of the body armor, any body armor that is returned must be destroyed. Customers who believe their body armor has a manufacturer defect must contact support to obtain Return Merchandise Authorization (RMA) approval. Products with an approved manufacturer defect must be returned within 14 days.
For return authorization or assistance with a suspected manufacturer defect, please contact support at support@gwgclothing.com.