At HolStrength, we prioritize getting your order to you as swiftly as possible. Here’s what you need to know:

• Processing Time: Please allow 1-3 business days for order processing. We do not ship on weekends, and during holidays or peak times, processing may take longer.

• Domestic Shipping: After processing, packages may take up to 10 days to arrive.

• Express Shipping: For second-day and overnight express orders, the cutoff is 1 PM EST. Orders placed after this time on Fridays will ship the following business day.

• Address Accuracy: Ensure your shipping address is correct. Returned packages due to incorrect addresses will incur additional shipping fees, and we cannot issue refunds or replacements for such orders.

• Stolen Packages: HolStrength is not responsible for any stolen packages.

Your satisfaction means everything to us. As a small business, we appreciate your support and want you to love your purchase. We offer a 60-day window for returns and exchanges.

Returns

To qualify for a return, items must meet the following criteria:

• Must be unwashed, undried, and unworn.

• No excessive wrinkling or signs of use.

• Must be free from animal or human hair and lint.

• No detergent stains or strong odors.

• Items must include original tags if applicable.

• Note: Water bottles are non-returnable for sanitary reasons.

1. Eligibility Check: Ensure your items meet the above conditions.

2. Request: Email us at support@gwgclothing.com within 60 days of receiving your item.

3. Shipping Costs: Customers are responsible for return shipping. Original shipping costs are non-refundable.

Once we receive your return, we will process your refund to the original payment method within 7 business days.

Exchanges

If you need a different size, you can request an exchange within 60 days of receiving your item.

• Exchange Process:

1. Email : support@gwgclothing.com to initiate your request.

2. Ship the item back within 3 days of receiving approval.

3. Exchanges will be processed within 5 business days of receipt, with the shipping cost for replacements covered by us.

Important Note: If stock is unavailable for exchanges, a refund will be issued minus the original shipping costs.

If your item arrives damaged or defective, please contact us within 3 days with photographic evidence, your order number, and your name at support@gwgclothing.com.

Important Reminders

• Items returned must be in original condition—unworn, unwashed, and free from any damage or odors.

• Shipping costs are non-refundable.

• Final sale/clearance items cannot be returned or exchanged.

For any questions or further assistance, feel free to reach out to us at support@gwgclothing.com. Thank you for being part of the HolStrength community!