Shipping & Returns

We're committed to delivering high-quality outdoor gear you can count on. We’re proud to partner with Minus33 to bring you high-quality Merino wool gear.  Below you'll find everything you need to know about how your order ships and what to do if you need to make a return.

Shipping

Carriers & Delivery

• Orders ship via USPS or UPS, depending on your location and the items ordered

• Orders shipping to P.O. Boxes will be sent via USPS only

Shipping Timeline

• Orders are typically processed and shipped out within 1–2 business days

• Orders placed over the weekend or on holidays may experience a slight delay

• Important Notes

• Be sure to enter your complete shipping address, including any suite or apartment numbers, to avoid delivery delays

• Once your order ships, we’ll send you a confirmation email with tracking details

• For any questions about your order, please contact us directly — we’re here to help

Returns

We want you to love your gear. If it’s not the right fit, we’ll work with you to make it right.

30-Day Satisfaction Guarantee

• You can return your item(s) within 30 days of receiving them for a refund or exchange

• Items must be unworn, unwashed, and in original condition with tags and packaging

How to Start a Return

1. Email us at support@gwgclothing.com to request a return authorization

2. Once approved, you’ll receive instructions on how to proceed.

3. Please send the item(s) back within 10 days of return approval

Return Guidelines

• Customers are responsible for return shipping costs

• Items returned without original tags or packaging may be subject to a restocking fee

• All returned items are inspected before a refund or exchange is issued

Return Processing Time

• Please allow 3–4 weeks for return shipping, inspection, and refund processing

• Refunds will be issued to your original method of payment

Return Address
(Will be provided in your return instructions)