Most orders leave our warehouse within 3 – 5 business days. During the Christmas season orders may not leave the warehouse for up to 7 business days.
FINAL SALE ITEMS sold at a discount of 50% or greater are sold “as is” and are not eligible for return or exchange.
DAMAGED/DEFECTIVE If your items arrive damaged, please keep all boxes and packing materials and immediately contact customer service at 1-918-283-4953 for further instructions. If you receive damaged or defective goods or an incorrect item, we will reimburse for ground shipping costs to return the item.
DUTIES AND TAXES Duties and taxes will vary by country. The customer is responsible for all duties, taxes and any other custom charges from their country. If the order is refused or returned, the customer will be responsible for shipping charges incurred. There are no refunds on shipping charges after the package has left our warehouse.